Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you use CompareTheFit’s web application and browser extension (the “Services”).

Information We Collect

• Account information: When you sign in, we collect your email address and a service access token. In the web app, the access token is stored in your browser’s localStorage. In the extension, it is stored in extension storage.
• Profile and content you provide: If you upload a model photo or garments, we process and store those files to provide try‑on results. Uploads are handled via pre‑signed URLs to our storage provider.
• Usage data: We collect minimal operational data such as job IDs, filenames, timestamps, and status to run and display your try‑ons and enforce fair use limits.
• Payments: Subscription checkout is processed by Stripe. We do not store your full payment card details; Stripe acts as our payment processor.
• Browser extension: The extension may use permissions such as activeTab, storage, identity, alarms, and notifications. It detects product images on pages you visit to enable try‑ons, but it only uploads or processes content when you explicitly initiate an action.

How We Use Information

• Provide and operate the Services, including processing try‑on jobs and showing your results.
• Maintain account security, prevent abuse, and enforce fair use limits.
• Enable subscription billing and customer support.
• Improve reliability and user experience based on aggregated, de‑identified usage patterns.
• Send transactional updates (e.g., sign‑in, job status). We do not send marketing notifications from the extension.

Sharing and Service Providers

We do not sell your personal data. We may share data with trusted processors strictly to provide the Services: cloud storage (e.g., AWS S3) for uploads/results, Stripe for payments, and authentication/OAuth providers. We may also disclose information if required by law or to protect rights, safety, or the integrity of the Services.

Data Retention

• Model photos and generated results are retained so they remain available in your account until you delete them.
• Operational records (e.g., job metadata) are retained for a reasonable period for support, troubleshooting, and compliance.
• Extension local data (e.g., access tokens, setup flags) stays on your device and can be cleared via the extension or your browser.

Your Choices and Controls

• You can update or remove your model photo from the Profile page.
• You can clear extension data via the extension settings or your browser’s site data controls.
• You can contact us to request data deletion or access, subject to verification.

Browser Extension Details

• Permissions: The extension requests only the permissions it needs to function (e.g., activeTab, storage, identity, alarms, notifications). The previously unused context menu feature has been removed from production.
• Notifications: Notifications are used only for user‑initiated actions (e.g., usage limits, setup reminders, or errors) and never for marketing.
• Scripting: We do not use the Chrome scripting API to inject scripts. Product detection runs via declared content scripts; uploads occur only when you trigger a try‑on.

Security

We use industry‑standard measures to protect your data, including TLS in transit and pre‑signed URL workflows for uploads and downloads. No method is 100% secure; we continuously improve our safeguards.

Contact Us

Questions about this policy or your data? Contact us at support@comparethefit.com.